HRMC Recruitment and Talent

Client Services Manager

Shortlisting stage of vacancy - only shortlisted candidates will be contacted

Overview of role

With African roots and a global reach, RisCura is an independent investment advisor and financial analytics provider that offers investment decision support in developed and emerging markets. RisCura provides a wide range of services to the largest African investor base in listed and unlisted investments on the continent.The company’s excellent track record of adding value to clients’ portfolios is supported by strong manager selection skills and an in-depth understanding of the market. Within RisCura, you will find a distinct, young-at-heart group of professionals who passionately want to do right by their clients, not to mention the many everyday people who rely on the business to maximise investment performance, so they can live richer lives. And, considering the company’s core focus, it’s no surprise that the people who make up RisCura also constitute its biggest investment.

The role of Client Services Manager has become available at RisCura in Botswana and is an exciting opportunity for a young, driven person who exudes excellence and ambition.

Job description

  • As primary client contact take responsibility for ensuring delivery of excellent client service and building/maintaining existing client relationships
  • Responsible for all client specific administration, including maintaining compliance records, preparing meeting deliverables, completion of time sheets and general maintenance of CRM records
  • Manage collation and recording of client documentation on investment strategies, investment manager research, investment policy statements and other ad-hoc documents as may be required by the client
  • Manage collation of presentations for client report back meetings from different specialist teams within RisCura
  • Assist with Research and Selection of Investment managers. This includes the understanding of both quantitative and qualitative aspects of investment managers
  • Strong ethics, integrity, doing the “right” thing for the ultimate beneficiary – the members of pension funds
  • Have a broad understanding of general investments and more specifically the investment process relating to asset owners ranging from portfolio construction to risk and performance reporting and also including other admin related matters
    • Excellent project management and administration skills
    • Excellent communication skills (both written and verbal)
    • Pro-active approach to managing own and others’ deadlines
    • Detailed focused
    • Presentation skills

Requirements, Education and Experience

  • Relevant Degree
  • Investment Science, Quants, Economics, Actuarial experience may be useful but not necessary
  • Minimum of 3 to 5 years total in the investment / asset management industry
  • For example: portfolio structuring / asset allocation / portfolio management background
  • Investment advice to Private / Institutional clients
  • Worked for another consultant / investment manager / stockbroker / bank
  • A good understanding of the financial markets and the ability to communicate the latest developments in these
  • The incumbent must have a client centric attitude
  • Ability to market, network and cross sell solutions
  • Quantitative ability in terms of performance and risk calculations
  • Sound and broad technical investment knowledge (ideally from a quants or actuarial background)

Deadline for applications: Friday, 9 March 2018

Company profile

RisCura is a global, investment advisory and financial analytics firm that provides investment decision support in developed and emerging markets. To read more about the company, please click here.

Detailed information



Match criteria
  • Gaborone
Education level
  • Degree
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