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Lodge Manager

Shortlisting stage of vacancy - only shortlisted candidates will be contacted

Overview of role

Reporting to the Camp General Manager, the Lodge Manager is responsible for maintaining the smooth operation of a luxury safari lodge. To provide leadership and development to staff, maintain lodge facilities and provide a level of hospitality which meets the company’s minimum standards.

The Lodge Manager position is bush based in The Okavango Delta

Job description

  • Ensure and provide flawless, upscale, and professional in camp and out of camp guest service experiences.
  • Analyse customer feedback and provide strategic direction to continuously improve overall rating.
  • Anticipate and react promptly to guests’ requirements; a sense of urgency.
  • Oversee and coordinate all arrivals and departures of all camp guests.
  • Coordinate and manage communication between guests and staff and follow up to ensure complete service delivery.

Requirements, Education and Experience

  • Diploma in hospitality management or equivalent.
  • Proven working experience in the hospitality field for a minimum of five (5) years.
  • Ability to work flexible hours.

The closing date for applications is 17th June 2022

Company profile

Okavango Wilderness Safaris (OWS) is part of a multi-national safari operator (Wilderness Safaris), which operates safari camps throughout Northern Botswana. OWS is dedicated to driving conservation tourism in Africa, while making a positive impact on upliftment and community empowerment. Today, the company helps protect over 2.3 million hectares of pristine wilderness areas for future generations to enjoy. It’s a remarkable company creating positive change in Africa.


Detailed information

Location

The Okavango Delta

Publication date

03.06.2022

Specifications
Address
The Okavango Delta, The Okavango Delta
Match criteria
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